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Returns

Cancellations and Returns
You can cancel your purchase at any time either before or up to 14 days after delivery by Returning the product to thb-bury.co.uk E-mailing us at  sales@Beaconsandlightbars.co.uk or Phoning us on +44 [0]121 471 3388 - please have your order reference number and delivery details to hand; It should be returned with the original box, packing and accessories. Software must be sealed. Any 'Free Gifts' received with the product must also be returned.
We do not operate a try before you buy policy, If you wish to return goods which are not faulty, You will receive a refund excluding postage and packaging cost, Non stock items may subject to a 20% restocking fee, and the cancellation is free of charge provided you return the product complete, unused and packaging undamage and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way.  All goods must be returned via recorded delivery, If you choose another method of return, you must bear the costs. Any product returned damaged will be returned at your cost and a refund will not be granted.

Address :

Fonejunkie.com c/o Beaconsandlightbars.co.uk

Fonejunkie.com t/as beacons and lightbars, Unit 5 West Court, Saxon Business Park, Bromsgrove B604AD

Return of Faulty Goods
The following are guidelines. Wherever possible we will respond to your individual circumstances.

To qualify for a refund or exchange the product must be:

In otherwise “as new” condition; and In addition to your statutory rights, if you wish to return goods outside of the 7 days cancellation period, we operate a 14-day faulty returns period.

Goods found to be defective within 14 days can be returned for a full refund or replacement. Goods found to be tampered with by the customer will not be replaced, but will be returned at the customer's expense.

If your goods arrive faulty or damaged, or a fault becomes apparent in the first 14 days after delivery, we will either provide a full refund or despatch new goods as soon as possible after the faulty goods have been returned and tested. Please call +44 [01527576193] to acquire a returns number, Only when a Returns number is issued can you return the goods to us. Any items returned to us without a Returns number will be returned to you at your expense. All goods returned as faulty will be fully tested by our returns department to confirm that they are faulty, in the event that the item is not faulty it will be returned at you expense. All goods must be returned via recorded delivery, If you choose another method of return, you must bear the costs. Any product returned damaged will be returned at your cost and a refund will not be granted.

Please print and fill in the returns form.

Click to download

 
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